Actual Innovation Ltd.

Terms of Service

Effective & Last updated: April 3, 2026

1 Acceptance of Terms

These Terms of Service (“Terms”) are a binding agreement between you and Actual Innovation Ltd. (“we”, “our”, or “us”) governing your use of PDFfiled — our PDF editor and document management application available on iOS and Android (the “App”).

By downloading, installing, or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, please discontinue use and uninstall the App.

You must be at least 13 years old (or 16 in the EEA where applicable) to use the App. If you are under the age of majority in your jurisdiction, you may only use the App with the consent of a parent or legal guardian.

2 The App & Your Account

Core PDF editing, scanning, merging, splitting, and annotation work without an account (“guest mode”). Creating an account (via email, Google, or Apple sign-in) unlocks syncing of preferences and cloud-dependent features such as Send to Sign.

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Notify us promptly at the address in Section 14 if you suspect unauthorised access.

You may delete your account and associated data at any time via Settings → Account → Delete Account in the App.

3 Subscriptions & Billing Optional

The App offers an optional premium subscription for an ad-free experience and additional features. Purchases are processed entirely by the Apple App Store or Google Play Store — we never see or store your payment details.

  • Auto-renewal: Subscriptions renew automatically at the price and interval shown at purchase, unless cancelled at least 24 hours before the end of the current period.
  • Cancellation: Manage or cancel your subscription anytime through your App Store or Google Play account settings — not within the App itself.
  • Free trials: Where offered, unused trial time is forfeited when you purchase a subscription, and the paid subscription begins immediately upon purchase unless stated otherwise at the time of offer.
  • Refunds: Refund requests are handled by Apple or Google under their respective refund policies; we cannot issue refunds directly.
  • Price changes: We may change subscription pricing. Any change will not affect an already-active billing period and will be presented to you for acceptance before your next renewal, as required by the platform.

4 Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose or to process content you do not have the right to use.
  • Reverse-engineer, decompile, or attempt to extract the source code of the App, except where permitted by law.
  • Interfere with, disrupt, or attempt to gain unauthorised access to the App or its related systems.
  • Use Send to Sign to distribute fraudulent, deceptive, or forged documents, or to impersonate another person.
  • Upload content that is unlawful, infringing, defamatory, or that violates the rights of a third party.

We may suspend or terminate access for accounts that violate this section.

5 Your Content

You retain full ownership of the documents, images, and other content you create or import into the App (“Your Content”). As described in our Privacy Policy, editing operations run on-device and Your Content is not uploaded to our servers unless you explicitly use Send to Sign.

You grant us only the limited licence necessary to process and transmit Your Content when you use a cloud-dependent feature you have chosen to activate, solely for the purpose of providing that feature. We claim no other rights over Your Content.

6 Send to Sign Feature Optional

Send to Sign lets you upload a PDF to secure cloud storage and share a signing link with a recipient. You are solely responsible for verifying the identity of recipients and for the lawfulness and accuracy of any document you send for signature.

Signatures collected through Send to Sign are not a certified e-signature service (e.g. eIDAS-qualified or similar) unless expressly stated. Do not rely on it for documents where a qualified electronic signature is legally required.

Sign requests automatically expire and are purged from our servers after the expiry period shown at creation.

7 Intellectual Property

The App, including its design, code, trademarks, and branding, is owned by Actual Innovation Ltd. and protected by applicable intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for your personal or internal business purposes.

This licence does not permit resale, redistribution, or sublicensing of the App itself.

8 Third-Party Services

The App relies on third-party services — including Firebase (Google LLC), Google AdMob, Sign in with Apple, and Supabase — to provide authentication, analytics, advertising, and cloud storage. Your use of features built on these services is also subject to the respective provider's terms. See our Privacy Policy for details on each provider.

9 Disclaimers

The App is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the App will be uninterrupted, error-free, or that documents processed through it will be free of defects. You are responsible for retaining your own backups of important documents.

10 Limitation of Liability

To the maximum extent permitted by applicable law, Actual Innovation Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of or inability to use the App.

Our total aggregate liability for any claim arising out of these Terms or the App shall not exceed the amount you paid us, if any, in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

11 Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access if you breach these Terms, or discontinue the App or any feature with reasonable notice where practicable.

Sections that by their nature should survive termination — including Intellectual Property, Disclaimers, Limitation of Liability, and Governing Law — will survive.

12 Governing Law

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the App shall be subject to the exclusive jurisdiction of the courts located in India.

If you access the App from the EEA, UK, or elsewhere, you remain responsible for compliance with local law, and nothing here limits any statutory consumer rights you may have that cannot be waived under your local law.

13 Changes to These Terms

We may update these Terms from time to time. When we make material changes we will update the “Last updated” date at the top of this page and, where appropriate, send an in-app notification.

Continued use of the App after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

14 Contact Us

Get in touch

If you have any questions about these Terms, please reach out:

Actual Innovation Ltd.

Email: actualinnovationltd@gmail.com

Country: India